Telnyx Voice AI Agents now support inbound MMS during live calls
Our Voice AI Agents can now process visual content (MMS) while actively engaged in phone conversations, giving them full context to handle customer interactions intelligently.
Think of it as giving your phone agent "eyes", they can see documents, photos, or screenshots customers send via MMS and respond appropriately without breaking conversation flow.
Use cases we're seeing: • Insurance claims (photo damage assessment during calls) • Tech support (screenshot troubleshooting) • Retail (product image discussions)
This bridges the gap between traditional phone support and modern multi-modal AI capabilities.
Happy to answer technical questions about the implementation!